Yes, Topco Silver ships worldwide. International delivery typically takes 7–14 business days depending on your location and selected shipping method. Shipping charges and estimated delivery times are shown at checkout. If your country is not listed, contact us and we will assist you.

Orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays are processed on the next working day. You will receive a shipping confirmation email with a tracking link once your order is dispatched.

We offer free shipping on all orders above ₹1999. For orders below this amount, a shipping fee applies based on location. All Indian orders are dispatched via our courier partner with full tracking.

We accept returns and exchanges within 7 days of delivery, provided the item is unused and in its original packaging. Personalised, engraved, or final-sale items cannot be returned. To initiate a return, visit our Returns Portal or email us at topcosilveronlie@gmail.com. Refunds are processed within 5–7 business days of receiving the returned item.

Every Topco Silver piece is packed in a branded jewellery box with anti-tarnish lining, placed inside a tamper-evident shipping bag. Orders intended as gifts can be accompanied by a handwritten note — mention this at checkout.

You will receive an order confirmation email within a few minutes of placing your order. If it does not arrive, check your spam or promotions folder. If you still cannot find it, reach out and we will resend it.

Cancellations are accepted within 24 hours of placing the order, provided it has not yet been dispatched. To cancel, contact us immediately at topcosilveronline@gmail.com. Once the order is shipped, it cannot be cancelled, but you may return it under our return policy.

Yes, if you contact us as soon as possible and the order has not yet been dispatched. Once shipped, the address cannot be modified. Reach us at topcosilveronline@gmail.com for urgent changes.

A tracking link is sent to your email once your order is dispatched. For assistance, contact us with your order number.

Currently we are not supporting EMI or installment options.

Select pieces at Topco Silver are available for pre-order when out of stock. If the pre-order option is active on a product page, you can reserve the piece and we will ship it to you by the estimated date shown. Contact us if you would like to be notified when a specific piece is restocked.

Yes. All Topco Silver pieces are made from 925 sterling silver, meaning they contain 92.5% pure silver and 7.5% alloy for durability. Our silver meets BIS hallmarking standards. Each piece is tarnish-resistant and safe for daily wear. This detail is clearly mentioned in our product pages. There are some specific products not complying to the same and is mentioned in the product details.

All sterling silver can tarnish over time when exposed to air, moisture, and chemicals such as perfume or sweat. However, Topco Silver pieces are crafted with anti-tarnish finishing to significantly slow this process. Storing your jewellery in an airtight box when not in use and wiping it with a soft cloth after wearing will keep it bright for years.

To clean Topco Silver jewellery at home: gently rub the piece with a soft, lint-free cloth after each wear. For deeper cleaning, use a mild soap mixed with warm water and a soft toothbrush, then rinse and dry thoroughly. Avoid ultrasonic cleaners, bleach, and prolonged water exposure. Store pieces individually in the anti-tarnish pouch if provided.

Yes. Our 925 sterling silver jewellery is hypoallergenic and nickel-free, making it suitable for people with sensitive skin or metal allergies. If you have a known allergy to silver alloys, contact us and we can advise on specific pieces most suitable for you.

Topco Silver sources 925 sterling silver and gemstones from certified, ethically responsible suppliers. We prioritise materials that meet international quality standards while minimising environmental impact. Recycled silver is incorporated where possible. If you would like information about a specific piece, feel free to reach out.

Absolutely. Topco Silver jewellery is handcrafted by skilled artisans in India, following fair labour practices and safe working conditions. We use eco-friendly packaging and are committed to reducing our environmental footprint. When you buy from Topco Silver, you are supporting traditional Indian craftsmanship.

Yes, Topco Silver accepts custom orders for select pieces including name pendants, initials, and engraved rings. Custom orders typically require 7–10 business days for production. To discuss a custom piece, contact us at [email/WhatsApp] with your design reference or idea. Note that personalised items cannot be returned.

Please refer to our [Size Guide] before ordering. To measure your ring size at home, wrap a thin strip of paper around your finger, mark where it overlaps, measure the length in millimetres, and match it to our size chart. For bracelets, measure your wrist circumference and add 1–1.5 cm for a comfortable fit. If you are between sizes, we recommend sizing up for rings.

Topco Silver uses 925 sterling silver as the base for all pieces. Gold-plated items use 14k or 18k gold plating over sterling silver for a lasting finish. All pieces are tarnish-resistant and hypoallergenic. We recommend following our Jewellery Care Guide to maintain brilliance over time.

Yes. Topco Silver digital gift cards are available in multiple denominations and are perfect for birthdays, weddings, Onam, Diwali, and other festive occasions. They are delivered instantly via email and have no expiry date. Gift cards can be redeemed at checkout on our Shopify store.